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Water Damage Mitigation & Restoration, Storm & Flood Water Extraction in Nassau, Suffolk, Queens, and Brooklyn, NY.

RescueDry provides professional water damage remediation and restoration services to residential and commercial properties across Long Island, Queens, and Brooklyn NY. Our team is dedicated to restoring your property to its pre-damage condition, ensuring a safe and healthy environment for you and your family.

Water Damage Restoration Steps

Step 1: Assessment

1. Initial Inspection and Safety Check: The restoration team begins by inspecting the affected area to identify the source of the water—whether from a burst pipe, flood or appliance failure. Safety is the top  priority, so they assess potential hazards like electrical risks or structural issues and secure the area if necessary.

3. Identifying Affected Areas: Using tools like moisture meters and infrared cameras, the team locates all impacted areas, including hidden moisture in structural components, to ensure no part of the damage is overlooked.

5. Developing a Restoration Plan: Based on the assessment, a customized restoration plan is created, outlining the steps for water extraction, drying, repairs, and final restoration. The plan includes a timeline and is discussed with the property owner to set clear expectations.

2. Classifying Water Damage: Next, the team categorizes the water involved: - Category 1: Clean water from sanitary sources. - Category 2: Gray water with some contaminants. - Category 3: Black water, which is highly contaminated. They also determine the class of damage, ranging from minimal water intrusion (Class 1) to deeply saturated areas requiring specialized drying (Class 4).

4. Documenting the Damage: The team documents the damage with photos, notes, and measurements. This detailed record is essential for guiding the restoration process and supporting insurance claims.

6. Communicating with Stakeholders: The assessment results and restoration plan are communicated to all relevant parties, including property owners, insurance companies, and tenants. Clear communication ensures everyone is informed and aligned on the next steps.

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Emergency or Free Estimate?

Call/Text: 833-615-1515

Step 2: Water Extraction

1. Pump-Out Extraction: For severe water damage where large volumes of standing water are present, such as in basements or after floods, pump-out extraction is the first method used. High-powered submersible pumps are deployed to quickly remove the water. These pumps are capable of moving large amounts of water in a short time, making them ideal for situations where time is of the essence to prevent further structural damage.

3. Portable Water Extractors: For targeted water removal in smaller or more confined spaces, portable water extractors are used. These are handheld devices that allow technicians to remove water from carpets, upholstery, and tight corners where larger equipment may not reach. Portable extractors are essential for detailed water removal, ensuring that even hidden moisture is addressed.

2. Wet/Dry Vacuum Extraction: Once the bulk of the water has been removed, or in cases where the water levels are less severe, wet/dry vacuums are used. These versatile machines are effective for extracting water from floors, carpets, and hard surfaces. They can handle smaller, more localized pools of water and are particularly useful for areas that are difficult to access with larger equipment.

4. Weighted Extractors: In situations where water has seeped deeply into carpets and padding, weighted extractors are employed. These machines use both suction and compression to remove water from deep within carpet fibers and underlays. The weight of the machine helps press the water out of the padding, allowing for more thorough extraction.

5. Specialized Floor Extraction Tools: For hardwood floors and other specialized surfaces, specific tools are used to carefully extract water without causing additional damage. These tools often involve suction mats or floor-specific vacuums designed to remove water while minimizing the risk of warping or other issues common with wood and laminate flooring.

Why Choose Us?

Advanced Technology

Members of our team are NYS licensed in Mold Assessment and Mold Remediation, in Asbestos Inspection and Asbestos Removal, as well as IICRC.org certified in Water Damage Restoration (WRT) and Applied Specialty Drying (ASD) techniques.

Quality Service

Our dedication to excellence has earned us recognition in the industry, ensuring that you receive award-winning service and unmatched expertise for your water, mold, and asbestos removal needs.

Safe & Effective

Members of our team are NYS insured and licensed in Mold Assessment and Remediation, in Asbestos Inspection and Removal. In addition, we're IICRC.org certified in Water Damage Restoration (WRT) and Applied Specialty Drying (ASD) techniques.

Step 3: Drying & Dehumidifying

1. Moisture Assessment: Restoration professionals begin by using moisture meters and thermal imaging to identify areas with trapped moisture, including walls, floors, and cavities. This helps them target the drying process effectively.

3. Deodorizing and Eliminate odors using: Odor Absorbers: Activated charcoal or baking soda. - Odor Neutralizers: Chemical agents. - Ozone Generators: For persistent odors, used with caution.

5. Specialized Drying Techniques: For certain situations, specialized techniques are employed: - Cavity Drying Systems: Dry moisture trapped behind walls or floors by forcing air into cavities. - Floor Mat Systems: Used for hardwood floors, these mats extract moisture from deep within the wood, preventing warping.

2. Air Movers High-velocity air movers are strategically placed to circulate air and increase evaporation from wet surfaces. Positioned at angles, these fans help draw moisture out of materials and into the air for removal by dehumidifiers.

4. Monitoring and Adjusting: The drying process is continuously monitored with moisture meters. Adjustments to equipment placement or additional units may be made to ensure efficient drying, particularly in areas drying more slowly.

6. Final Inspection & Monitoring: A final inspection ensures all areas have reached the proper dryness levels, preventing future issues like mold. Equipment may be left in place for a few days. Moisture and environmental readings are taken periodically to confirm the effectiveness of the drying process ensuring no residual moisture remains.

Step 4: Cleaning & Sanitizing

1. Preparation & Surface Cleaning: Conduct a thorough assessment to identify contaminants and residues. Prepare the area by removing any remaining debris. Clean affected surfaces using appropriate methods: - Hard Surfaces: Use detergents or disinfectants. - Soft Surfaces: Clean with steam cleaners or carpet extractors to remove dirt and residues.

3. Portable Water Extractors: For targeted water removal in smaller or more confined spaces, portable water extractors are used. These are handheld devices that allow technicians to remove water from carpets, upholstery, and tight corners where larger equipment may not reach. Portable extractors are essential for detailed water removal, ensuring that even hidden moisture is addressed.

5. Content and Personal Belongings Cleaning: - Dry Cleaning: For delicate items. - Specialized Cleaning: For electronics or artwork.

2. Sanitizing: Apply antimicrobial solutions to eliminate bacteria, viruses, and mold spores: - Disinfectants: For hard surfaces. - Antimicrobial Solutions: For soft surfaces and materials. - Fogging: For comprehensive sanitizing, especially in hard-to-reach areas.

4. Cleaning HVAC Systems: Inspect and clean HVAC systems to remove contaminants: - Ducts and Vents: Clean and remove debris. - Filters: Check and replace as needed.

6. Final Inspection: Conduct a final inspection to ensure all areas are clean and no contaminants remain. Address any remaining issues.

How to check for water damage in your home?

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By addressing these areas regularly, you can catch water damage early and prevent larger, costlier repairs.

Inspect Walls and Ceilings: Look for discoloration, stains, or bubbling paint, which can indicate water intrusion. Peeling wallpaper or warped surfaces are also signs of damage.
Check Floors: Warped or buckling floors, especially hardwood, can signal water seepage. Carpets may feel damp or smell musty if there's hidden moisture.
Examine Windows and Doors: Look for signs of condensation or moisture buildup around frames, as this could point to leaks or poor sealing.
Inspect the Attic and Roof: Look for any water stains or mold in the attic, and check the roof for missing shingles, cracked flashing, or clogged gutters that could allow water to enter.
Monitor the Basement and Foundation: Check for pooling water, dampness, or visible cracks in the foundation walls, which may indicate poor drainage or seepage.
Smell for Musty Odors: A persistent musty smell in certain areas can suggest mold or mildew caused by ongoing water issues.
Test Water Fixtures and Appliances: Check for leaks under sinks, around toilets, and behind washing machines, dishwashers, and water heaters.

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